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FAQ

Common questions and answers







When Do My Books Get Shipped? When Will I Receive Them?


As a subscription company we ship all packages on the 5th of each month. If you haven't received it by the 15th contact us and we'll rush you a new box immediately.


***PLEASE NOTE: If you subscribed on the 5th of the month or after, you will receive your box on the 5th of the next month and your card will not be charged until the 15th of the month that comes after your sign up date. For example if you sign up on the January 5th your box will be shipped on February 5th and your card will be charged on February 15th for the next subscription cycle.


Help! I Didn't Receive My Box Yet!


Don't worry! Membership cut off is on the 4th. So if you have subscribed on the 5th or later your subscription box won't come until we ship out next month's cycle.



How Many Books Will Come In My Box?


If you choose board books you'll get 3-4 board books. If you chose picture books your child will get 2-4 picture books depending on the retail value of the individual books.



How Can I Get In Touch With Customer Support If I Have Any Questions?


No Problem! You can reach us at [email protected] *depending on the time our responses are usually same day, but exceed no more than 24 hours. :)




Which Membership Is The Best Deal?


The yearly by far! But you can get 3-4 board books a month for only $16.99 per month. Or you can get 2-4 picture books for as low as $16.99 per month.



What Are The Benefits Of Lil' Bear Book Club?


Aside from getting autographed books from the world's top New York Times bestselling authors, and the world's lowest prices for children's books?


Let's face it. Life is busy and distracting. It can be hard to find time to spend with our children, and we all want more of it. Receiving books to your door each month will help encourage you to get that quality time in you desire. It will help you child bond closer to you, learn to read, and become smarter.





What Are The Benefits Of Monthly?


Monthly works great if you want a trial version. you can cancel at anytime. But if you want the best value then yearly is best.




When Does My Membership Renew?


The middle of the month. So usually around the 13th-15th of the month depending on the number of days in the month. (February would be the 12th)


What Is The Best Age Range For Lil' Bear Book Club?


Picture books are good for reading to any child. But if your child is going to handle the book by his or herself, board books are best for a 0-2 year old. They can, however, be used to teach a kindergartner to read due to their simplicity. Picture books can be enjoyed at any age, but children 2 or younger tend to be rough with them and pull the pages out if left alone with the books. So we generally recommend them for a 3-6 year-old.





Do I have to resubscribe with 3 month, 6 month, or yearly options?


nope. You will be rebilled until you unsubscribe





How can I unsubscribe?


This one is easy! You can unsubscribed right on your dashboard or contact us at [email protected] and we'll unsubscribe you immediately.